FAQs
Have a questions? You'll likely find answers here. If not, reach out — we’re happy to help.
Frequently asked questions
Where do you serve?
We serve the Huntsville, AL area and nearby towns with local pickup.
Pickup — how does it work?
At checkout, select Pickup and choose your preferred date and pickup window.
Pickup location: Jones Farm Park — we’ll be under the pavilion during your selected pickup window.
1201 Four Mile Post Rd SE, Huntsville, AL 35802
We plan to partner with several of the local businesses we love to host pick ups in the near future!
Do you ship?
We don't ship. Cloud’s Cove Cookies is focused on keeping every order close to home and supporting the charm of our community.
How do boxes work (4-pack / 8-pack / 12-pack)?
Choose your box size, then mix and match flavors from our core lineup (and rotating flavor when available). Repeats are welcome unless a flavor sells out.
Your selections are baked to order and packaged with care.
Do you accept large orders?
Yes — large orders are welcome with advance notice. Great for office treats, client appreciation, weddings, birthdays, and other local events. Our goal is to be a special part of Huntsville happenings, so contact us to reserve your date and confirm availability. We can even deliver!
Allergens — what should I know?
Our cookies are made with common allergens such as milk, eggs, wheat, and soy. We can’t guarantee allergen-free products since common allergens are present in our kitchen. Please refer to our ingredient label for specific allergens in each of our cookies.
What does "cottage food" mean?
Cloud’s Cove Cookies is a small cottage food bakery. That means cookies are made in a home kitchen, prepared, handled, and labeled according to Alabama guidelines, and sold directly to customers — perfect for local pickup and delivery.
We are licensed and insured in Huntsville City and Madison County.
With your support, we plan to be serving you from a commercial kitchen soon!